FAQ

Can I change or cancel my order?

Oy – now why would you want to do that?

Please keep in mind, if you're unsatisfied with your art for any reason once it arrives, we have a 100% money back guarantee. Please check out our Returns Page for more information.

However, since your order is created specifically for you, we unfortunately can't cancel or modify it once it's been shipped. If you haven't yet received confirmation that your order has shipped and need to cancel it, please email us at support@israelframed.com with your order number and we'll do our best to work with you.  



Does Israel Framed accept returns?

We are confident in the quality of our products, and we have a 100% money back guarantee. If you are unsatisfied with your art for any reason, you may return it within 30 days for a full refund of the print's purchase price. Please check out our Returns Page for more information about how to return your art.

How much does shipping cost? 

Shipping prices will vary based on your order.

If your order is over $100, enter code "Ship100" at checkout to get FREE SHIPPING! Please note that you may only use one coupon code per order. For all orders below $100, shipping is $4.95. 

When will I receive my order?

Planning ahead – very smart! Since your art is made to order, it usually arrives within 4-7 business days. Once your order has been shipped, you will receive an email with a tracking number. Our orders ship via standard ground shipping.  

If standard shipping will not suffice and you are willing to pay more for expedited shipping, please send us an email at support@israelframed.com and we’ll work with you. 

Does Israel Framed ship internationally?

At this time, our site only allows for domestic shipping to the contiguous United States. However, if you require international shipping, please contact us directly at support@israelframed.com and we’ll work with you. 

What forms of payment do you accept?

We accept major credit cards including Visa, Mastercard, Discover, and American Express.

Are your framed products ready to hang?

Well, actually they’re YOUR framed prints once we send them to you. Your beautifully framed prints, stretched canvas, and framed canvas art come with pre-installed hanging hardware, although you need to provide the picture hooks. Take a look at our frame options page for more detailed information.

I am a photographer/artist, and I am interested in having some of my work featured on your website. Who should I contact?

We are always looking to feature new photos and art on our website! Please reach out to us at support@israelframed.com and we can talk!

Can I save items in my shopping cart and purchase them later?

“Never put off until tomorrow what you can do today,” my father always told me. But sometimes the baby is crying, the phone is ringing, or the oven timer goes off. We understand. So just make sure to log in to your account. If you haven't created an account yet, please click here to set one up. Right now, okay?

Can you handle bulk orders/wholesale requests?

I'm SO happy you asked! Absolutely! please email us at support@israelframed.com and we will get back to you. I may even bake you a babka for your birthday. We'll see.